Frequently Asked Questions
We recommend (especially your first visit) that you arrive at least 15 minutes in advance. This will give you time to sign the waiver if you haven’t already, review the setup process and even watch other customers!
If your prescription is less than -3.00 and you can see more than 3 inches away very clearly, you don’t have to wear glasses while playing in virtual reality. If your prescription is more than -3.00 and you can’t see very clearly without glasses, you should wear contacts.
However, if you can’t do either, we can try to fit your glasses into the headset and make the experience as comfortable as possible. If you have large frame glasses (height of more than 2 inches and wider than 6 inches), then you’ll need contacts.
Lastly, the HTC Vive head-mounted display (HMD) features slots to allow the average pair of eyewear to fit inside while using the system. The Vive also features adjustment knobs to configure the focus for each eye independently, and a separate adjustment knob to match the screen separation to that of your eyes.
We provide lockers at no charge. Shoe/boot cubbies are open and are not constantly monitored.